http://boise.bbb.org/WWWRoot//SitePage.aspx?site=17&id=a824b759-3137-43b5-aedf-a38056bcce73&debug=False 10 Wed, 11 Nov 2009 06:00:00 GMT While this old saying may apply to affairs of the heart, it does not apply to disputes. As a mediator/arbitrator, one of the issues I hear raised by plaintiffs in almost every case is “Why did they take so long to resolve this?” This issue is perceived by plaintiffs as either a strategy to wear them down in hopes they will just go away or a sign of disrespect. In either case it galvanizes the plaintiffs’ resolve that they were wronged and should not compromise on the resolution they seek. http://boise.bbb.org/article/time-heals-all-wounds-except-in-dispute-resolution-13509